Disaster Recovery Claims

BCH is dedicated to serving as your calm through the storm with expert disaster recovery claims assistance. Rest assured that, even in the event of widespread power outages, our disaster recovery team is ready and able to help you navigate the claims process, handle day-to-day issues and answer any questions you might have.

Guidelines: Temporary Repairs

• Please make temporary repairs and dry out/protect your property as quickly as possible after a loss, in order to prevent further damage. Do not make permanent repairs, such as a roof replacement or asphalt patches, until the adjuster has made an inspection. The adjuster must be able to see the damage and determine if it was due to flood, windstorm or hail.
• If possible, take pictures or video before tearing out, removing or covering over damaged property or debris. Keep any damaged property until the adjuster can see it and approve of disposal.
• Cover openings with a tarp or plastic to prevent additional water damage, and dry out water-damaged or wet areas immediately.
• If your loss is covered by a policy, reasonable costs for temporary repairs are covered. Be sure to keep invoices and receipts.

Direct Carrier Contact Information

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