Service Account Manager

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  • Full Time
  • Houston

BCH

Are you passionate about providing exceptional client service and building lasting relationships? BCH is on the lookout for dedicated insurance professionals like you to join our Commercial Lines Team. As a Commercial Insurance Account Manager, you’ll play a crucial role in managing client relationships and ensuring exceptional service delivery. If you’re ready to take your career to the next level in the insurance industry, apply now and become part of our dedicated team at BCH.

Key Responsibilities:

  • Manage client communications and relationships, ensuring timely and professional responses to inquiries and requests.
  • Oversee the renewal process, from submission to negotiation, ensuring accuracy and efficiency at every step.
  • Cultivate strong, long-lasting client relationships through regular meetings and exceptional service.
  • Assist clients in understanding their coverages and provide tailored solutions to meet their needs.
  • Stay updated on policy changes, deadlines, and legal regulations to ensure compliance and provide informed guidance to clients.

Qualifications:

  • A client-focused mindset with a dedication to meeting clients’ needs and exceeding their expectations.
  • Exceptional attention to detail, analytical skills, and strong decision-making abilities.
  • Proficiency in Microsoft Word, Excel, and other industry-specific software.
  • 3-5 years of experience in a commercial insurance agency, preferably handling mid-size commercial accounts.
  • Commitment to obtaining relevant insurance designations such as CIC, CPCU, INS, ACSR or CISR.
  • An active Texas Agent’s License is required.

Education and/or Experience:

  • High School Diploma or GED equivalent.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Ability to thrive in a collaborative team environment.

Why Choose BCH? At BCH, we value our employees and offer a supportive and collaborative work environment where your skills and contributions are truly recognized. As a Commercial Insurance Account Manager, you’ll have the opportunity to make a meaningful impact while growing your career in the insurance industry.

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