Big I Best Practices Agency logoBrady, Chapman, Holland & Associates (BCH) is pleased to announce that the firm has once again been named a Best Practices Agency in the Independent Insurance Agents & Brokers of America’s (Big “I”) Best Practices Study group.

The Houston-based firm, which has taken part in the study since its inception, is one of just 262 agencies to qualify for the honor.

Established in 1993 as a means of improving agency performance, the Best Practices Study asks participants to submit detailed financial and operational information. Once received, that information is reviewed, scored and ranked for inclusion in the study based on factors such as growth, profitability, productivity and financial stability.

The goal is to then encourage other independent agencies to adopt similar successful practices.

BCH President, CEO and Chairman Jeffrey L. Brady described the award as a tremendous honor for a firm that is always working to meet clients’ ever-changing needs.

“To continue providing clients the insurance and risk management tools needed to keep them prepared for the future, we have to stay on top of things,” he explained. “That means not only evaluating our practices, but understanding what works for others in our industry and then making adjustments where we can. It’s an honor to be part of this effort.”

Participating agencies are nominated by an insurance carrier or Big “I” state affiliated association, and must rank among the 34 – 45 top-performing agencies in their revenue category to be named a best practices agency. Those who obtain the designation retain their status for three years but must submit operational and financial data for review each year.

More than 1,000 independent agencies throughout the United States were nominated in 2020.

For more information about the Big “I” Best Practices Study, or to view a full list of 2020’s Best Practices agencies, visit the foundation’s website.